Untitled

Introduction

Imagine that your loved one is unconscious in a hospital, and they require medical interventions tomorrow. Today, you find yourself facing the challenging task of making critical medical decisions on their behalf. How can you ensure that you are making the right choices? And what if someone in your family is against it?

Context

Advance directives and living will plays a crucial role in such situations. They provide written legal instructions regarding a patient's preferences for medical care.

Goals

My main goal was to update the management of advance directives by transitioning them from a paper-based to a digital format. As well as to enhance communication among a patient, a doctor and a proxy through a patient-centric platform.

Key stats

Challenges

🧑‍💻

Make it digital

Modernize the management of living wills and advance directives, transitioning them into a digital format.

🚑

Highly regulated industry

The healthcare industry is highly regulated and fragmented with bureaucratic hurdles.

Digital accessibility

The platform has to be not only user-friendly but accessible to individuals with visual or hearing impairments, or other disabilities.

<aside> ⚪ Jump to the final design

</aside>

The project name and logo have been changed for privacy reasons.

01 Discover

Stakeholders interviews

After conducting a few interviews with stakeholders I learned a lot about advance directives.